Future of Work News Free eNews Subscription

WVU Finds Administrative Support Through Olive's AI

By

The West Virginia University Health System recently announced it will be extending it’s business relationship with workforce-AI provider Olive. WVU originally sought the services of Olive in early 2020 to provide automated support back office claims management. After noticing improvements after the AI deployment, the university decided to expand Olive’s automation program through the entire WVU Medicine program.

Using AI command center AlphaSite, WVU will be scaling Olive’s software across the entire enterprise,  supporting routine administrative tasks so employees can focus on tasks that require human attention. Processes such as insurance verification or patient authorizations will be managed through self-service and automation software, alleviating many tasks that can often take up valuable time for human agents.

"WVU Medicine's mission is to improve the health of West Virginians and all we serve through excellence in patient care, research, and education. With Olive, we are in a prime position to streamline some of our administrative processes, and to lead the charge on technological innovation," said Jim Venturella, CIO of WVU Medicine. "This important technology will be pivotal in helping us redistribute valuable time and resources across our organization."

WVU is not the only health organization finding relief from Olive’s AI support. The company revealed that it’s AI workforce is currently being used by more than 675 hospitals in the US, 20 of those ranking within the top 100 health systems across the entire nation.

"Silicon Valley is no longer the sole nexus of technology leadership -- cities like Columbus, Ohio, and Morgantown in WVU's backyard, are becoming hubs for innovation.” added Sean Lane, CEO of Olive “Together we're building the Internet of Healthcare to connect our health system, deliver better patient outcomes and create jobs across the country."




Edited by Maurice Nagle
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Future of Work Contributor

SHARE THIS ARTICLE

Related Articles

Security Concerns Hinder Adoption of GenAI in Major Companies

By: Stefania Viscusi    3/28/2024

PagerDuty announced the latest findings from its recent study which sheds light on the sentiments of technology executives at America's largest compan…

READ MORE

EU AI Act Spurs Credo AI's AI Governance Platform Enhancements

By: Greg Tavarez    3/28/2024

Credo AI announced the introduction of enhancements specifically designed to empower comprehensive GRC for AI systems.

READ MORE

Having Secured $1M in Pre-Seed Funding, QuantexAI Aims to Seamlessly Democratize Data for Enterprise Users

By: Alex Passett    3/27/2024

QuantexAI recently announced that it successfully secured $1 million during its pre-seed funding round, marking a major step forward for the QuantexAI…

READ MORE

Research Highlights the Challenges of Data Privacy in AI Technology Pursuits

By: Tracey E. Schelmetic    3/27/2024

Recent research released by Info-Tech Research Group in the form of a report entitled "Conduct an AI Privacy Risk Assessment" found that AI's reliance…

READ MORE

Unified Office Integrates AI-Powered Coaching During Calls

By: Greg Tavarez    3/26/2024

The expansion of TCNIQTM utilizes AI to transform voice interactions by creating the ability to coach employees in real-time.

READ MORE