Over the past few years, countless companies have implemented or plan to implement some form of remote or hybrid work models. The technology is available, but there are challenges, nonetheless, to ensure smooth, secure operations with these new work models.The future of hybrid work, according to VMware, will inject data science and proactive automations across endpoint management, security and end-user experience. This will enable a context-aware autonomous workspace that is self-configuring, self-healing and self-securing.
Unified endpoint management and digital employee experience tools will converge to drive autonomous endpoint management by 2027, reducing human effort by at least 40%, according to Gartner.
“The reality of hybrid work is each employee and each device is a front door into the organization and its resources,” said Shankar Iyer, senior vice president and general manager, End-User Computing, VMware. “The only way IT teams will be able to support hybrid work is by implementing simplified, unified and automated processes.”
VMware unveiled how it is advancing self-configuring, self-healing and self-securing outcomes across four key technology areas that are delivered by the Anywhere Workspace platform — VDI and DaaS, digital employee experience, unified endpoint management and security.
VMware introduced the next generation of VMware Horizon Cloud that will enable multi-cloud agility and flexibility. The update to Horizon Cloud on Microsoft Azure simplifies the infrastructure that needs to be deployed inside customer environments, reducing infrastructure costs by over 70% while increasing scalability and reliability of VMware’s DaaS platform. The next-gen Horizon Cloud is API-driven, and customers with Horizon subscription licenses are entitled to the new Horizon Cloud at no additional charge.
VMware also introduced VMware Horizon Managed Desktop, a flexible, cloud-hosted service that delivers fully managed virtual desktops and apps with choice of deployment options. The solution relieves IT teams from time-consuming operations, provides cost-management with predictable OpEx spending, speeds deployments for faster time to value and rapidly scales to meet changing workforce demands.
Additionally, Google and VMware will bring access to any app on any device for the hybrid workforce. With Google Chromebook as a validated endpoint, industries such as health care will benefit from delivering a great user experience for more secure access to corporate resources.
In terms of digital employee experiences, VMware broadened the coverage of its digital employee experience solutions beyond Workspace ONE UEM managed devices to include VMware Horizon and third-party managed and unmanaged devices. This will result in increased support of remote, hybrid and frontline personas.
VMware introduced a Digital Employee Experience Management, or DEEM, solutions pack for customers with frontline deployments to support the rising number of devices used by frontline employees. These dashboards span ROI, shared-device usage, device loss and critical application performance to measure and improve mission-critical deployments.
VMware Workspace ONE is introducing DEEM Guided Root Cause Analysis capabilities. Machine learning algorithms will help IT correlate relevant data points to recommend possible causes with probability assigned.
VMware also continues to roll out advanced UEM capabilities supporting multi-platform automation and orchestration with the expansion of Workspace ONE Freestyle Orchestrator to mobile devices and third-party apps. Freestyle Orchestrator provides support for Windows and Mac desktop OS. Freestyle Orchestrator offers administrators the flexibility to create automation workflows to fit specific process requirements for their organization and is expected to further increase IT efficiency and productivity.
Additionally, VMware announced a key innovation in the form of Workspace ONE Mobile Threat Defense. VMware Workspace ONE Mobile Threat Defense is an add-on to the Workspace ONE UEM platform that takes mobile protection to the next level. The solution addresses application-based threats, web and content vulnerabilities, zero-day threats and device vulnerabilities.
“Autonomous Workspaces represent the next evolution of managing digital workspaces, and VMware is once again pioneering the path forward for organizations,” said Iyer.
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