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Juji Taps into Generative AI to Automate Cognitive AI Chatbot Creation


Typically, traditional AI assistants have been remembered for automating routine tasks, such as making a reservation or operating a device. They served their purpose. But as AI continues to evolve, a generation of cognitive AI assistants is rapidly taking things to the next level.

Equipped with advanced soft skills (such as active listening and interpreting nuanced language), these intelligent helpers are enhancing the human experience. Whether it's a sensitive customer service interaction or a complex decision-making process, cognitive AI assistants bring a level of emotional intelligence to the table that was previously thought to be the exclusive domain of humans.

So yeah, it’s obvious that cognitive intelligence plays an increasingly important role in shaping the future of technology.

That said, powering cognitive AI requires deep AI expertise and sophisticated software engineering – not to mention computational and data resources. Juji, an AI company, makes cognitive AI accessible to every organization that needs it, and the launch of its new generative AI tool enables any organization (no matter the industry) to rapidly generate custom AI chatbots with no code or additional IT resources.

The generated Juji AI chatbots, powered with cognitive intelligence, proactively engage with their users in a two-way conversation, infer their personality traits in real-time, and guide them to make important life decisions based on their unique personality.

One example used by Juji pertains to student recruitment for colleges and universities. The AI assistant can be designed to actively listen to prospects and answer their inquiries (including complex ones), elicit prospective student information for program advocacy or future follow-up, introduce relevant program/service and guide prospects to recommended actions based on inferred student interests, and monitor KPIs and upkeep the chatbot to keep the organization leadership informed.

So, how does Juji work?

The first step is to design a main chat flow containing key steps, each of which is a chatbot-initiated action. Think of PowerPoint slides. The next step is to follow a guide to enable chatbot Q&A sessions for intended users. The final step is to launch the chatbot on the organization’s website or Facebook Messenger. (Or use Juji API to integrate a chatbot with a learning platform or a learning app, per the education example.)

“Not only does our new tool enable any organizations, with or without AI or IT expertise, to harness the power of generative AI in a unique way and safely, but it also enables organizations to automate high-value engagements with empathy,” said Dr. Michelle Zhou, co-founder and CEO of Juji. “This is a significant advancement toward democratizing AI and bridging the AI divide.”

Juji stands out from other generative AI platforms that only produce static content, such as simple text and images. Juji has the unique capability to generate autonomous AI chatbots that are tailored to a particular workflow and contain proprietary knowledge.

Edited by Alex Passett
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