Unified Office, a managed services provider (MSP) offering virtual communications services and business analytics, recently announced that TMC, a global, integrated media company, has named the Total Connect NowSM (TCNSM) service a 2020 FutureofWork Teleworking Solutions Excellence Award winner.
The FutureofWork Teleworking Solutions Excellence Award honors available products that help ensure remote workers have access to the same communications and other corporate resources as they would in the office. The products and services from winners of the 2020 Teleworking Solutions Excellence Award will enable businesses to effectively support their mobile and remote workforces. This is of particular relevance right now given the COVID-19 pandemic.
“We are honored to receive this award from FutureofWork,” said Ray Pasquale, Founder and CEO, Unified Office. “I started Unified Office eight years ago because I saw a shift in work habits with companies becoming increasingly virtual. We wanted to make geographic location irrelevant. To accomplish this, we first had to make Voice over the Internet (VoIP) work reliably without the need for expensive legacy techniques like T1 phone circuits. Once we had accomplished this, we made VoIP go to work for businesses of all sizes, very often improving their top and bottom line results. The good news is that we are having great success in keeping our customers’ businesses up and running during the COVID 19 crisis.”
For example, Unified Office is assisting many Domino’s franchisees in implementing contactless delivery. Once Domino’s customers arrive for order pickup at one of their restaurants, they simply call or message the store selecting an option and TCNSM will notify the team members that their customers are outside and ready for pickup. Domino’s franchisees are already using Unified Office’s real-time data behavioral analytics and other services to improve their customer order capture and customer service, particularly during peak ordering periods. These features can also be utilized by many of our other customers such as dentists and other health care providers.
“The FutureofWork Teleworking Solutions Excellence Award recognizes the best and the most innovative products that this industry has to offer. Unified Office has proven their commitment to quality and the further development of Teleworking Solutions industry through its Total Connect NowSM service,” said Rich Tehrani, CEO, TMC. “Congratulations to the entire team at Unified Office for earning this great honor. I look forward to seeing more innovative solutions from them as they continue to contribute to the future of Teleworking.”
Ken Briodagh is a storyteller, writer and editor with about two decades of experience under his belt. He is in love with technology and if he had his druthers would beta test everything from shoe phones to flying cars.
Edited by Ken Briodagh