Future of Work News

Future of Work News

AI's Important Role in Customer Service Workflows

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New Illinois Law Could Serve as Benchmark for AI Use in Hiring

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Solving the Blended IT Workforce Management Challenge

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AI's Critical Role in Public Safety and Emergency Services

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AI Versus Human Thought: Which Will Prevail?

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How AI is Improving CX and Customer Engagement

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AI Vital for Omnichannel Customer Engagement

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AI's Steady Takeover of the Hiring Process

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The Long and Winding Road Or is AI Just Around the Corner in 2020?

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Editor's Spotlight

Gloria Rose The Role of IoT in the Evolving Workplace

Laura Stotler AI Transforming the Global Role of Knowledge Workers

Ken Briodagh Bee'ah Selects Johnson Controls and Microsoft Future Office in Middle East

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AI's Important Role in Customer Service Workflows

By: Laura Stotler 1/17/2020

New Illinois Law Could Serve as Benchmark for AI Use in Hiring

By: Laura Stotler 1/8/2020

Solving the Blended IT Workforce Management Challenge

By: Erik Linask 1/6/2020

AI's Critical Role in Public Safety and Emergency Services

By: Laura Stotler 1/3/2020

AI Versus Human Thought: Which Will Prevail?

By: Laura Stotler 12/27/2019

How AI is Improving CX and Customer Engagement

By: Laura Stotler 12/27/2019

AI Vital for Omnichannel Customer Engagement

By: Laura Stotler 12/20/2019

AI's Steady Takeover of the Hiring Process

By: Laura Stotler 12/18/2019

The Long and Winding Road Or is AI Just Around the Corner in 2020?

By: Juhi Fadia 12/16/2019

Amazon AVS Testing: Voicebot-enabled Devices Offer Intuitive and Engaging Experience

By: Biju Oommen 12/16/2019