Avaya Cloud Office, available in 14 countries and supported by a team of more than 5,000 service and technical experts worldwide, is helping business teams call, meet, share and collaborate from anywhere and from any device.
With the ongoing global expansion, cloud communications and workstream collaboration solutions provider Avaya and cloud-based communications provider RingCentral announced Avaya Cloud Office is expanding into Singapore.
Avaya Cloud Office is part of the Avaya OneCloud platform, a total experience platform that delivers unified communications-as-a-service and contact-center-as-a-service. Avaya Cloud Office gives employees a streamlined workspace. Customers will have improved agent reachability, additional support for remote staff and an all-in-one solution for a better customer experience.
Additional features, like call park and page, will allow customers to transition from existing Avaya platforms without changing the current processes they use every day.
“With hybrid and remote working here to stay, the launch of Avaya Cloud Office proves a ‘great-fit’ solution for the times. In the current environment, businesses must reevaluate their operational roadmaps more frequently — including key tools such as collaboration and communication solutions,” said Sami Ammous, vice president Asia-Pacific and Japan (APJ) at Avaya. “The Avaya Cloud Office improves effectiveness and efficiency through affordability and ease of use, which we anticipate will generate strong interest from all businesses in Singapore.”
Avaya also signed up Westcon-Comstor as a technology services distributor. Westcon-Comstor will distribute Avaya Cloud Office and other Avaya solutions in Singapore. The extended partnership will help channel partners and agents ease joint customers’ transition to cloud-based unified communications and collaboration.
“Partnering with Avaya as a technology services distributor offers tremendous potential on many fronts, and we look forward to promoting the benefits of this ‘power of one’ solution to all businesses throughout Singapore,” said Patrick Aronson, executive vice president of Westcon in APAC. “It’s a solution that simplifies operations for both our partners and our end customers, no matter their industry or their size.”
Be part of the conversation to understand the Future of Work and how both customer and employee experiences are changing, at Future of Work Expo 2022. The conference focuses on key elements of today's re-imagined workplace, not just for improving productivity, but also providing a better experiences, through the intersection of technology and the human element. Future of Work Expo is part of the #TECHSUPERSHOW experience, taking place June 21-24, 2022 in Ft. Lauderdale, Florida.
Future of Work Contributor
Intelligent Workflows helps machine learning (ML) engineers proactively rectify errors and ensure the reliability and robustness of AI model performan…
Amazon Web Services, Inc. (AWS) recently launched Amazon Q, a generative-AI powered assistant that is specifically tailored for business operations.
Lacework announced a generative AI assistant that gives enterprise customers a new way to engage with the Lacework platform by providing customized co…
Voicify integrated with Chowly, an all-in-one digital ordering platform, to make its technology available to any of Chowly's customers.
Verta launched the Verta GenAI Workbench, an all-in-one platform to accelerate the GenAI builder's journey from idea to product.