
Remote work is the driver behind the growth of collaboration tools such as Microsoft Teams as businesses look for ways to reduce costs and increase productivity among their remote workforces.
The thing is, though, collaboration has many definitions. For some it means email; for others, video meetings or shared documents. The fact is that most people use multiple collaboration tools, depending on what is needed for a particular interaction or task. It can get a little complicated with a variety of different collaboration tools to pick from and switch between, which is why businesses want to include voice in the Teams app to get all collaboration tools in one place. But that is where the challenge lies – figuring out how to incorporate voice within Teams.
UniVoIP Cloud Voice for Microsoft Teams overcomes that challenge by enabling users to make, receive and transfer calls to and from landlines and mobile phones natively from within the Teams client with a consistent user experience across all devices. It delivers calling services directly to Office 365 users and allows them to maximize their Microsoft investments by capitalizing on the built-in phone system within O365/M365.
For interested businesses, Cloud Voice for Microsoft Teams is available with a free 30-day trial on Microsoft AppSource, an online cloud marketplace providing line-of-business SaaS apps from Microsoft and its partners.
The onboarding and activation process is fully automated, enabling administrators to easily connect UniVoIP’s cloud voice backbone to their Microsoft 365 tenant, procure telephone numbers and assign them to users within minutes from a single pane of glass. Cloud Voice for Microsoft Teams does not require any premises-based appliance, third-party add-ons or plug-ins.
“By leveraging Cloud Voice for Microsoft Teams, organizations may work smarter by unifying calling, messaging, meetings and collaboration in one application,” said Michael Bacich, EVP of sales at UniVoIP.
Organizations that use Cloud Voice for Microsoft Teams unlock the full potential of Teams while reducing costs and future-proofing their UC strategy.
Edited by
Erik Linask