Customer experience is vital to the success of any business, but it’s only one side of the coin. The other side is employee experience – important because employees are the ones interacting with customers on a daily basis. Common wisdom – and research data – support the theory that satisfied employees result in more satisfied customers and better business outcomes.
One way to boost the employee experience, and productivity, is through data. Think about it: The right data, delivered to managers and executives gives them a visual on how their teams and individual workers measure up against expectations, colleagues and the company’s objectives. One top of all of that, it encourages greater accountability, transparency and trust between manager and employee.
Prodoscore, a data visualization platform, offers a comprehensive solution for business leaders and managers to track productivity across their organizations and better understand employee behaviors that most directly impact overall business performance.
This is achieved by integrating the Prodoscore software with cloud-based business applications used by employees. The software then aggregates the data collected and generates a “prodoscore,” along with productivity-related metrics and reports.
The software is gaining a positive reputation. To meet growing demand, Prodoscore is supporting its growth through a strategic growth investment led by PSG. PSG is a growth equity firm that partners with software and technology-enabled services companies to help accelerate growth.
“The investment from PSG validates our long-term strategy,” said Sam Naficy, CEO at Prodoscore. “We continue to see escalating interest in solutions that help managers quickly understand and enhance employee productivity, as more and more businesses realize the power of data as a driver of company growth.”
The investment follows two feature enhancements by Prodoscore. The enhancements are an organizational network analysis tool that shows how employees are connected or siloed across an organization and a workplace productivity component that enables customers to measure in-office productivity against remote productivity.
Prodoscore is a Future of Work Expo gold sponsor in Ft. Lauderdale, Florida, Feb. 14-17, 2023. Future of Work Expo is part of #TECHSUPERSHOW, which includes nearly a dozen collocated business technology events that bring buyers, users, sellers and partners together under one roof to educate and build business relationships around the technologies driving business success today. Prodoscore will be in Booth #756 in the exhibit hall.
Future of Work Contributor
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