Future of Work News Free eNews Subscription

Say Goodbye to Resumes with Sapia.ai Talent Insights Product


Résumés and cover letters are staples when it comes to job applications as they provide background information and the skills the candidate brings to the position they applied for. The résumé also isn’t a full, fair testament to what each candidate can bring. Some candidates have a hard time putting a résumé together, giving them an unfair advantage from the start. Résumés also overlook the soft skills, such as teamwork, time management and communication – skills that are vital for an efficient employee.

The thing is the task becomes difficult for hiring teams trying to figure out those soft skills from each candidate. Those are skills the manager finds out once the employee is hired. Maybe this is a task AI can take over.

Sapia.ai, with its mission to build a fairer world through ethical AI and the creator of the AI Smart Interviewer, released a new iteration of its Talent Insights product, a full-fledged talent intelligence solution that removes the need for résumés and cover letters in hiring.

When candidates interview with Sapia's AI chat interview tool, a Talent Insights profile is created for hiring teams that helps them understand and compare candidates in a fair, objective manner.

The product centers on a new way of screening and comparing candidates. It focuses solely on soft skills and aptitude. As stated above, soft skills are what matter in differentiating candidates, especially for roles where hard skills and work experience do not determine performance.

"Our AI Smart Interviewer can uncover a candidate's personality traits, behavioral competencies, and communication skills. Individual candidate profiles can tell recruiters and hiring how well suited to the role that candidate is,” said Sapia CEO and Founder Barb Hyman. "For roles in retail or customer service, or for those who are early in their career, it's not the experience that a person has that matters. It's who they are as a person.”

Résumés cannot tell an employer if the candidate is adaptable and able to work in a team. The Talent Insights product can, however. Companies see the results of using objective intelligence to make hiring decisions. Some of the results include reduced turnover, better sales performance and improved diversity.

“No one likes updating their résumé,” said Hyman. With Sapia, candidates answer just five interview questions over chat, on their mobile, and they get personalized feedback."

AI is more mainstream today. As Hyman said, organizations need to say goodbye to the résumé and embrace a better and fairer way of hiring.

Edited by Alex Passett
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Future of Work Contributor

Related Articles

AI-Powered Platform Acts as Glue to Keep Teams Connected

By: Greg Tavarez    3/31/2023

Glue, previously known as Mystery, recently introduced an AI-based platform that provides HR and people executives with real-time and in-depth insight…


How to Level Up Your Recruitment with ChatGPT

By: Special Guest    3/31/2023

New uses cases are emerging for generative AI. Can ChatpGPT be used for recruitment, to augment, automate, and transform the hiring process?


Calabrio Integrates with Zoom to Bring Workforce Management to Zoom Contact Center

By: Tracey E. Schelmetic    3/31/2023

Workforce management company Calabrio announced its new integration with Zoom's contact center platform.


Martello Technologies Group Improves Microsoft Teams Rooms with Vantage DX V3.10

By: Alex Passett    3/31/2023

With its newest end-to-end visibility and performance-monitoring solution, Martello Technologies Group brings improvements for IT and AV teams managin…


The Future of Women in the IT Workforce

By: Juhi Fadia    3/31/2023

Despite the many contributions of women in computer science, technology, telecommunications, and other fields, significant gaps still exist in represe…