Résumés and cover letters are staples when it comes to job applications as they provide background information and the skills the candidate brings to the position they applied for. The résumé also isn’t a full, fair testament to what each candidate can bring. Some candidates have a hard time putting a résumé together, giving them an unfair advantage from the start. Résumés also overlook the soft skills, such as teamwork, time management and communication – skills that are vital for an efficient employee.
The thing is the task becomes difficult for hiring teams trying to figure out those soft skills from each candidate. Those are skills the manager finds out once the employee is hired. Maybe this is a task AI can take over.
Sapia.ai, with its mission to build a fairer world through ethical AI and the creator of the AI Smart Interviewer, released a new iteration of its Talent Insights product, a full-fledged talent intelligence solution that removes the need for résumés and cover letters in hiring.
When candidates interview with Sapia's AI chat interview tool, a Talent Insights profile is created for hiring teams that helps them understand and compare candidates in a fair, objective manner.
The product centers on a new way of screening and comparing candidates. It focuses solely on soft skills and aptitude. As stated above, soft skills are what matter in differentiating candidates, especially for roles where hard skills and work experience do not determine performance.
"Our AI Smart Interviewer can uncover a candidate's personality traits, behavioral competencies, and communication skills. Individual candidate profiles can tell recruiters and hiring how well suited to the role that candidate is,” said Sapia CEO and Founder Barb Hyman. "For roles in retail or customer service, or for those who are early in their career, it's not the experience that a person has that matters. It's who they are as a person.”
Résumés cannot tell an employer if the candidate is adaptable and able to work in a team. The Talent Insights product can, however. Companies see the results of using objective intelligence to make hiring decisions. Some of the results include reduced turnover, better sales performance and improved diversity.
“No one likes updating their résumé,” said Hyman. With Sapia, candidates answer just five interview questions over chat, on their mobile, and they get personalized feedback."
AI is more mainstream today. As Hyman said, organizations need to say goodbye to the résumé and embrace a better and fairer way of hiring.
Edited by Alex Passett