
Happy Hump Day, readers.
We often split AI-related topics between our sites like Future of Work News and, naturally, GenAI Today. (IoT Evolution World and MSP Today are dotted with AI-adjacent topics as well, in terms of integrations with smart warehouse and building technologies, cybersecurity for service providers, and so on.) But today, we’re definitely covering an AI-centric topic here because it’s also very much got to do with the kind of products that enable teams to have more productive conversations; recording meetings, analyzing speakers’ points, analyzing key moments and summarizing for the planning-out of action items and future decisions.
That’s the kind of smooth (and highly productive) conversational AI capabilities promised by Fathom.
With Fathom, teams can really focus on the conversations at hand and put their noses to the grindstone without getting unduly distracted by post-meeting data entry. Fathom allows users to share clips from specific parts of their meetings (e.g. great to drop in Microsoft Teams or Slack, on the fly), and Fathom supports myriad other platforms, languages and compliance requirements to really upgrade teams’ efforts as an all-around supportive AI notetaker and meeting assistant. (Also, Fathom is 100% free for unlimited recording, transcription, and summarization; there is a Premium version offered too, with AI-generated action items, custom meeting summary templates and other features.)
One other note: In terms of privacy, all recordings created by Fathom are 100% private and the experts at Fathom reassure folks with how, quote, “We’ve gone out of our way to eliminate third-party cookies and forced our legal team to write a terms of service and privacy policy that can be understood without a law degree.” Fathom is hosted and developed following security best practices including end-to-end encryption, robust monitoring, and regular penetration testing (and it’s already completed a SOC2 Type 2 audit, and an extensive security review by Zoom as part of being a Zoom Apps Launch Partner). Learn more about its layers of security for everyday users here.
That all said, here’s the most recent news:
Late last week, Fathom announced having raised $17 million in Series A funding. This round was led by Telescope Partners, with additional seed investors like Maven Ventures, Character, Active Capital and Rackhouse Ventures.
“Fathom has invested heavily in building proprietary AI infrastructure from the jump,” the company wrote, “enabling us to offer a high-quality free product that’s easily customizable, adapting to the unique needs of various teams.”
With this new funding, Fathom reportedly plans to further develop its Team Edition product (i.e. a different tier than the aforementioned Premium version). This will allow managers to get visibility into customer conversations and coach their teams. Powerful AI features like Deal Intelligence will “make Fathom indispensable for customer-facing teams in sales, customer success, product and more.”
"We believe Fathom has cracked the code on how to apply AI to make meetings more actionable and productive for everyone," stated Mickey Arabelovic, founder of Telescope Partners. "The Fathom team has built an incredibly sticky product by focusing relentlessly on their users. We're thrilled to back them as they expand upmarket."
Be part of the future-is-now conversation (and the ever-changing customer and employee experiences that come with it) at Future of Work Expo 2025, taking place February 11-13, 2025 in Fort Lauderdale, Florida. Part of the #TECHSUPERSHOW experience, this conference will focus on key elements of today's reimagined workplace; not just for improving productivity, but also providing better experiences through the intersection of technology like AI and the human element.
Edited by
Greg Tavarez