
It’s 2025, and large-scale retail environments still pose numerous challenges for businesses and their hard-at-work teams. These include (but certainly aren’t limited to) realistically maximizing productivity, advocating for and facilitating the implementation of collaboration-boosting resources, carving out opportunities for sustainable worker growth, and delivering exceptional customer service, of course.
As you’d expect, there’s interplay between each of these. So, how can that be capitalized on? What solution(s) might prove most effective?
Enter Jabra.
Jabra’s audio and video-focused solutions — products like headsets, speakerphones, software, conferencing accessories and more — support professionals’ work-from-anywhere endeavors; in retail, education and healthcare, in office spaces and fleet-packed warehouses, you name it. “Jabra’s engineering excellence leads the way,” as the company described, “building on over 150 years of pioneering work within GN Group.”
And speaking of Jabra’s solutions portfolio, there’s hot-off-the-press news we’d like to share:
This morning, Jabra officially unveiled the Jabra Perform 75, its newest Bluetooth headset that is designed for shift workers in tough retail environments.
It’s no secret that timely access to information is key for retail workers to perform tasks efficiently. According to IBM, for instance, “ensuring accurate, real-time inventory information and equipping frontline teams with the right tools is the ticket to transformative change.” This is precisely what Jabra is going for with its latest product; namely, strengthening productivity and collaboration within retail environments via this hands-free, Bluetooth headset purpose-built for retail shiftwork.
Specific features include:
- A dedicated Jabra button for instant Push-to-Talk (PTT) capabilities, as well as for messaging communications, and even AI assistance
- Seamless integration with existing retail ecosystem (and other voice-led) tools for easy out-of-the-box functionality
- Universal compatibility with platforms from Microsoft, Zoom, Zebra Technologies, etc.
- A modular design for simpler shift transitions and overall product management (i.e. that’s also lightweight and comfortable, to boot)
- Hot-swappable battery and a wipe-clean make to help minimize downtime between users
- 99% background noise-cancelling microphone for noisier, busier environments
- IP65 rated design in temperatures from 60°C to -30°C, in dusty/high-humidity conditions, and if dropped (i.e. drop-tested to 2.1m)
“In the retail world, every second counts,” explained Andrew Doyle, VP for Frontline Workers at Jabra. “Modern retail demands agility and knowledge from associates to meet rising customer expectations. That’s why we’ve channeled our expertise and worked closely with our Alliance partners to build a solution for the retail sector that truly enhances efficiency and customer service.”
“Not only does the Jabra Perform 75 provide hands-free access to information and seamless communication,” Doyle added, “but by also integrating with existing frontline worker applications, it empowers associates to work smarter, improve customer experiences, and adapt to the fast-evolving retail landscape. This is the kind of innovation that bridges the gap between operational efficiency and exceptional service.”
Jabra is a Platinum sponsor of both Future of Work Expo 2025 and Future of CX Expo 2025. Both are part of the #TECHSUPERSHOW experience that will be taking place next month; specifically, from February 11-13 at the Broward County Convention Center in Fort Lauderdale, Florida. Expo attendees can find Jabra on the exhibit hall floor at booth #1656.
Edited by
Greg Tavarez