Future of Work News

XOi & FieldConnect Combine to Empower Field Service Providers

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XOi Technologies, a provider of technician-focused technology solutions, has announced a new collaboration with FieldConnect, a B2B SaaS for mobile field service providers. The powerful new integration provides business owners with an AI- and data-powered solution to help increase productivity and profitability.

"Service contractors are facing urgent challenges, from labor shortages and supply disruptions to rising costs and an uncertain economic outlook," said Aaron Salow, founder and CEO of XOi. "By partnering with FieldConnect, we're in position to deliver our technician-focused platform to the leading providers so they can effectively manage workflows and maximize service. When the industry collaborates like this, it creates solutions and opportunities that can transform the service business."

With the cloud-based solution from XOi, field service technicians can perform their jobs more effectively, accurately, and with accountability. It offers a full suite of standardized workflows and job documentation capabilities. This helps teams to build deep institutional knowledge bases that can support real-time decision-making and data-based continuity.

FieldConnect’s field service management solutions focus on mobile workforce solutions for commercial service contractors, construction organizations, and other field service businesses. Its mobile field service solution extends the default functionality of most ERP solutions and its suite of workforce management applications improves resource scheduling/dispatching, work order management, real-time sales quoting, end-customer self-service, project time management, and more.

The company’s agile development process allows for continuous product improvement with a focus on customer feedback and it extends many ERP systems including (but not limited to): Microsoft Dynamics, Quickbooks, Vista by Viewpoint, Spectrum by Viewpoint (formerly Dexter+Chaney), Sage, and more.

“XOi's deep data cataloging capabilities, advanced AI-driven analytics and intuitive remote support options enhance the value FieldConnect delivers to its customers," said Robert Hughes, CEO of FieldConnect. "Working together, we're able to provide a uniquely powerful tool to help field service businesses of all sizes elevate customer satisfaction, drive efficiency and accelerate growth."




Edited by Greg Tavarez

Future of Work Contributor

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