Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She has a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has been covering the telecom and call center industry for over a decade and specializes in commentary and coverage of both workforce management and unified communications topics.
|Ehave Pushes Big Data, AI for Future of Healthcare 01/29/2021|
|Workforce Logiq Intros IQ Location Optimizer for Improved Talent Sourcing 06/26/2020|
|Phone.com Adds SAM.AI for Enhanced Quality Management 11/21/2019|
|LG Customer Care Goes High Tech with AI 09/06/2019|