Stefania Viscusi


Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She has a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has been covering the telecom and call center industry for over a decade and specializes in commentary and coverage of both workforce management and unified communications topics.



Varonis Offers Solution for Securing Microsoft 365 Copilot in the AI Era 04/11/2024
HPE Enhances AIOps with GenAI in Aruba Networking Central 04/03/2024
Security Concerns Hinder Adoption of GenAI in Major Companies 03/28/2024
LTIMindtree and Microsoft Partner for AI Employee Engagement Solutions 12/29/2023
Cisco, NVIDIA Revolutionize Hybrid Workspaces with AI-Powered Meetings 11/03/2023
MiaRec Enhances Conversational Intelligence with Generative AI 09/28/2023
Republic Airways Elevates Employee Communications with RingCentral 09/07/2023
8x8 Updates Phone App for Microsoft Teams with Native Calling 08/24/2023
Comcast Introduces Storm-Ready WiFi Device 08/23/2023
Gong's AI-Powered Platform Attracts Over 4,000 Customers 08/01/2023
Mitel Wins Fourth Sourcewell Contract 07/21/2023
Baltimore Chooses NWN Carousel for Next-Gen Emergency 911 Program featuring Advanced AI 07/21/2023
Zoom's Intelligent Director Feature Unites In-Office and Remote Teams 07/05/2023
Oracle Introduces Generative AI to Help HR Boost Productivity 07/03/2023
Verint Introduces More Da Vinci AI Innovations 06/23/2023
Contextual AI raises $20M in Seed Funding to Build Next Gen Language Models for the Enterprise 06/14/2023
Hyro Announces $20M Funding for Responsible AI-Powered Enterprise Communications 06/09/2023
Voiceitt and Webex by Cisco Bring Inclusive Video Meetings to People with Disabilities 05/24/2023
RingCentral Launches RingSense AI Platform for Enhanced Business Communications 04/04/2023
Limeade Integration with Microsoft Teams Boosts Employee Well-Being 03/07/2023
Cisco Focused on Taking Hybrid Work Experiences to the Next Level 02/07/2023
Study: Organizations Agree Privacy is Must for Customer Data and AI 01/31/2023
Windstream Partners with AWS for Better Virtual Meeting Experiences 01/20/2023
Moveworks' AI Streamlines Employee Onboarding for Starburst 01/20/2023
Chenega Systems Using Solutions from Zoom to Modernize DoD 01/13/2023
AnyClip to Provide AI Smart Video Center for Zoom Global Partners 01/03/2023
NexGen Virtual Launches Virtual Office App for Webex 01/03/2023
Report: State of the Hybrid Workplace 12/27/2022
Mobile Messaging to Take Over Digital Commerce in 2023 12/27/2022
Most Remote Workers Are Struggling with IT Issues 12/19/2022
Scanbot SDK Intros New Document Scanner App Demo 12/16/2022
Box Enhances Zoom App, Adds Automatic Recording Storage 11/28/2022
New AVer PTZ Conferencing Camera Gives Remote Meetings an Upgrade 11/04/2022
Jabra Focuses on Frontline Workers with Newest Headset 11/04/2022
The Time for Zero Trust Is Now 10/24/2022
Aryaka & Jenne to Deliver SD-WAN and SASE to Enterprises 10/13/2022
Businesses are Gaining Trust in Hybrid Work Security 10/06/2022
Hybrid Workplaces are The Future of Work 09/19/2022
Tango Brings Mobile UC to Frontline Workers 09/06/2022
RingCentral Selected by Big Ass Fans to Empower its Hybrid Workforce 08/30/2022
Nextech AR Using LiDAR for Metaverse Spatial Mapping 08/29/2022
Forcing Employees to Return to the Office Isn't Working 08/23/2022
Virtual Desktop Infrastructure Market Continues to Grow 08/22/2022
Sharp Brings Digital Workplace Together with Hybrid Meetings 08/16/2022
Gen Z Wants Same Day Pay 08/16/2022
Tech Sector Must Learn to Modernize Hiring Practices 08/15/2022
Startek Launches AI Platform to Boost Customer Experience and Employee Satisfaction 07/29/2022
XOi & FieldConnect Combine to Empower Field Service Providers 07/21/2022
OnTask API Adds Digital Signature Integration and Workflow Solutions 07/21/2022
Glass Enterprise 2 Comes to T-Mobile with Exclusive Bundle from Hyperion 07/18/2022
HubEngage Launches Intranet Solution for Improved Employee Engagement 07/12/2022
Gamification Wins over Traditional e-Learning for Corporate Training 07/11/2022
EPOS & 10ZiG Announce Partnership to Improve Virtual Work Experiences 07/11/2022
New twine for Zoom App Makes Speed Networking Sessions Possible 07/05/2022
Trusaic Secures New Patents Focused on Clean Data & Flawless Compliance 05/07/2021
Ehave Pushes Big Data, AI for Future of Healthcare 01/29/2021
Workforce Logiq Intros IQ Location Optimizer for Improved Talent Sourcing 06/26/2020 Adds SAM.AI for Enhanced Quality Management 11/21/2019
LG Customer Care Goes High Tech with AI 09/06/2019