Future of Work News Free eNews Subscription

Professional Audio and Video Eliminates Many Drawbacks of Virtual Meetings

By

If most corporate employees could make a list of their pet peeves at work, chances are good that virtual meetings would rank near the top for a majority of respondents. While in-person meetings may be few people’s favorite task, virtual meetings are generally considered worse. Video meetings often suffer from technological problems, from missing audio to delayed video, frozen screens and the asynchronous shouting required to be heard by all participants.

Luckily, some of these problems can be eliminated with better technology. According to new research conducted at the London School of Economics (LSE) Behavioural Lab and commissioned by audio and video solutions provider Jabra that sought to understand the behavioral dynamics of meetings and the impact of technology, meeting members were more engaged (56 percent) during face-to-face collaboration. But in instances where hybrid meetings are required, meeting room participants saw an 84 percent increase in engagement from remote participants when using an optimized professional meeting-room headset and video camera.

The research, titled, “Meeting Great Expectations: Behavior, Emotion and Trust,” found that meeting participants reported much greater levels of overall trust and clarity when utilizing and experiencing professional technology. There was a 27 percent increase in technology clarity, leading to 16 percent more trust, 35 percent greater expressiveness, and a 47 percent perceived improvement in the quality of input.

Additionally, remote users collaborating with other remote participants who also used professional video led to noticeably better trust ratings (22 percent) than those using the built-in audio and video on their laptops. This demonstrates that not only do collaboration tools such as video enhance participants' collaboration experience substantially, but also that psychological and behavioral changes are inextricably linked to technology. Organizations must therefore recognize how vital professional technology is for enhancing employee engagement and productivity in hybrid meetings.

"We believe the findings in this report will be helpful in driving awareness between the interconnected relationships of trust, diversity, and technology in meetings and to level the playing field for employees over time,” said Sean Rooney, Scientific Officer and Head of Laboratory Innovation at LSE Behavioural Lab. “Leaders need to understand how important meeting equity is for employee development and satisfaction."




Edited by Greg Tavarez
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Future of Work Contributor

SHARE THIS ARTICLE

Related Articles

Professionals Get a Productivity Boost with New Intapp AI Capabilities

By: Greg Tavarez    3/1/2024

Intapp, a provider of AI-powered software for professionals in specialized industries, announced new features and a refreshed brand focused on its "In…

READ MORE

Akto Pioneers Proactive AI Security with GenAI Testing Solution

By: Greg Tavarez    2/29/2024

Akto recently launched its GenAI Security Testing solution to offer proactive security testing specifically designed for GenAI models and their APIs.

READ MORE

Quantive Launches StrategyAI to Accelerate 'Always-On' Solutions for Modern Organizations

By: Alex Passett    2/29/2024

Quantive's new StrategyAI solution hones organizations' efforts for developing, executing, and evaluating smarter, "always-on" business strategies.

READ MORE

Gathr Simplifies Enterprise AI Development with Generative AI Fabric

By: Greg Tavarez    2/28/2024

The Gen AI fabric platform aims to simplify and accelerate the development and implementation of GenAI applications, which lets businesses harness the…

READ MORE

What's Next in the AI Revolution: A Conversation with IgniteTech and GFI Software CEO Eric Vaughan

By: Alex Passett    2/23/2024

Eric Vaughan delivered an in-depth keynote presentation on the latest technology revolution, catalyzed by artificial intelligence (AI).

READ MORE