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Genpact Develops Playbook for Scaling Generative AI with FMOps

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Generative AI possesses the unique ability to create novel content, from realistic images and video to compelling marketing copy and software code. This opens a panorama of possibilities across industries, from personalized customer experiences to streamlined product development.

However, unlocking the full potential of generative AI presents unique challenges. Unlike their traditional counterparts, these complex models demand robust and efficient operational frameworks.

Enter Genpact and its industry playbook: “FMOps – The Generative AI Imperative for Production,” a guide that sets a new standard for Foundation Model Operations to provide businesses with practical blueprints for building and deploying generative AI solutions at scale.

Developed in collaboration with NASSCOM, a nonprofit industry association and the apex body for India's $245 billion technology industry, “FMOps – The Generative AI Imperative for Production” clarifies the key differences between traditional AI and its generative counterpart, laying the foundation for informed decision-making. It also lays out the core principles and operational benefits of FMOps, such as highlighting its role in collaborative environments, faster release cycles, and seamless scalability.

The guide delves into the distinct considerations within FMOps, including Large Language Model Operations – a crucial subset specific to large language models like Bard. The guide also charts the course to production. It does this with clear, actionable steps to guide businesses through the process of identifying the right model, technique and team for successful implementation.

For those concerned about the ethics behind generative AI, the guide has ethical considerations at the forefront. Woven throughout the playbook is a strong emphasis on ethical AI development to ensure responsible and bias-free generative AI solutions.

"As Generative AI reshapes enterprises across sectors, we continue to find that clients need clear directions for building ethical and scalable generative AI solutions," said Sreekanth Menon, Global AI/ML Services Leader, Genpact. "This playbook offers that blueprint, guiding the transition from pilot generative AI projects to production."

The introduction of the guide comes at a pivotal moment as businesses increasingly recognize the potential of generative AI. Genpact's FMOps playbook provides the foundational framework and operational blueprint needed to bridge the gap between pilot projects and widespread adoption.

Be part of the discussion about the latest trends and developments in the Generative AI space at Generative AI Expo, taking place February 13-15, 2024, in Fort Lauderdale, Florida. Generative AI Expo discusses the evolution of GenAI and feature conversations focused on the potential for GenAI across industries and how the technology is already being used to create new opportunities for businesses to improve operations, enhance customer experiences, and create new growth opportunities.




Edited by Alex Passett
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