One of the strengths of AI-driven enterprise solutions involves the technology’s ability to improve workflow processes that often suffer from undue human error. Sales professionals rely on their talent and flair, but sales can't always succeed without a strong underlying procedural framework (and often, extensive administrative work required to close sales and keep the pipeline moving).
And so, customer intelligence solutions provider Dialpad, Inc. has announced the general release of its latest version of Ai Sales. Powered by Dialpad’s proprietary large language model DialpadGPT, Ai Sales leverages over six billion minutes of business conversations from meetings, phone calls and digital channels to better understand and coach sellers through the sales process.
The solution was created to enhance accuracy for Dialpad customers, bringing AI-powered improvements to every stage of the sales process. It offers Custom Ai Playbooks and Scorecards, real-time coaching for sales personnel, analytics and forecasting, and CRM automation.
According to Dialpad, Ai Sales "eliminates the need for multiple disjointed tools" and "delivers the intelligence that sellers need when they need it." Sellers can follow customized sales playbooks showing directly in the app – specific to their business and their sales cycle – to help them properly qualify opportunities, handle objections, accurately position their solutions against the competition, and use the company’s best practices. Ai Sales captures their conversations, delivering Ai Recaps with specific next steps into their CRM and to their managers.
“By leveraging our proprietary dataset of over six billion minutes of business conversations and a unique real-time AI architecture, Ai Sales empowers sales teams to harness AI’s true potential to function seamlessly, close deals at scale, and increase bottom lines,” said Jim Palmer, Chief Ai Officer at Dialpad. “Powered by DialpadGPT, Ai Sales provides customizable, tailored sales intelligence all in one platform, while keeping customer data private and secure, to allow sales teams to focus on their main priority – driving business growth.”
Edited by
Alex Passett
