Future of Work News Free eNews Subscription

Dialpad Introduces 'Ai Sales' Product to Drive Sales Workflows

By

One of the strengths of AI-driven enterprise solutions involves the technology’s ability to improve workflow processes that often suffer from undue human error. Sales professionals rely on their talent and flair, but sales can't always succeed without a strong underlying procedural framework (and often, extensive administrative work required to close sales and keep the pipeline moving).

And so, customer intelligence solutions provider Dialpad, Inc. has announced the general release of its latest version of Ai Sales. Powered by Dialpad’s proprietary large language model DialpadGPT, Ai Sales leverages over six billion minutes of business conversations from meetings, phone calls and digital channels to better understand and coach sellers through the sales process.

The solution was created to enhance accuracy for Dialpad customers, bringing AI-powered improvements to every stage of the sales process. It offers Custom Ai Playbooks and Scorecards, real-time coaching for sales personnel, analytics and forecasting, and CRM automation.

According to Dialpad, Ai Sales "eliminates the need for multiple disjointed tools" and "delivers the intelligence that sellers need when they need it." Sellers can follow customized sales playbooks showing directly in the app – specific to their business and their sales cycle – to help them properly qualify opportunities, handle objections, accurately position their solutions against the competition, and use the company’s best practices. Ai Sales captures their conversations, delivering Ai Recaps with specific next steps into their CRM and to their managers.

“By leveraging our proprietary dataset of over six billion minutes of business conversations and a unique real-time AI architecture, Ai Sales empowers sales teams to harness AI’s true potential to function seamlessly, close deals at scale, and increase bottom lines,” said Jim Palmer, Chief Ai Officer at Dialpad. “Powered by DialpadGPT, Ai Sales provides customizable, tailored sales intelligence all in one platform, while keeping customer data private and secure, to allow sales teams to focus on their main priority – driving business growth.”




Edited by Alex Passett
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Future of Work Contributor

SHARE THIS ARTICLE

Related Articles

Future of Work Expo 2025: UCaaS Drives the Future of Work

By: Greg Tavarez    2/12/2025

At Future of Work Expo 2025, part of the #TECHSUPERSHOW, a panel session, "Why UCaaS Is the Future of Work," explained why UCaaS is so central for the…

READ MORE

Is the Future of Work Powered by AI? Find Out at Future of Work Expo 2025

By: Alex Passett    2/11/2025

Future of Work Expo 2025 began today at the Broward County Convention Center in Fort Lauderdale, Florida. This story shares some details from the Futu…

READ MORE

Cybersecurity and Privacy Discussed at Future of Work Expo 2025

By: Greg Tavarez    2/11/2025

The flow of sensitive information, both within and outside organizations, is becoming harder to control.

READ MORE

Unified Office Announces Significant Expansion of its TCNIQ AI Analytics Suite of Products at Future of Work Expo 2025

By: TMCnet News    2/11/2025

Leading communications technology company Unified Office announced today the official expansion of its TCNIQTM AI-based business analytics suite of pr…

READ MORE

Small Meeting Rooms Revamped Thanks to Future of Work Expo and Future of CX Expo Platinum Sponsor Jabra

By: Greg Tavarez    2/7/2025

The PanaCast 40 VBS is designed to enhance small meeting spaces with cutting-edge technology and user-friendly features.

READ MORE