There is something of a labor movement underway in the United States right now. News headlines are exploring the idea of “The Great Resignation.” Many companies are debating making the hybrid work environment – a mix of office-based and home-based work – the permanent norm as workers have indicated they prefer it for work-life balance. Workspaces are being reinvented and many employees are stressed from the non-stop pressures of the last year.
“Employers are expected to increase collaboration, improve customer and employee experience, provide secure anywhere/anytime workspaces, provide training opportunities, grow leaders, build and sustain a thriving culture - all with a workforce that is often dispersed,” said Maribel Lopez, Founder and Principal Analyst, Lopez Research. “Companies need to have a 360-degree view and a vision that includes automating tasks, upskilling teams and digital collaboration, that enables workplace efficiency and workforce equity.”
Workplace services consulting company and IT services provider NTT DATA recently released its vision for the future of work for both its clients and its own workforce. The “Empowered Work” program aims to create an efficient, collaborative, flexible, accessible, inclusive and sustainable work environment. Using human-centered design and digital change strategies, the company’s workforce consultants facilitate seamless transitions and inspire employees to adopt new ways of working.
To put the strategy in place, NTT DATA is guiding its clients as they reimagine work as well as digital transformation for people, processes and technology, and the advancement of customer experience.
“Personal and professional lives have never been more intertwined, and employees want to know that their personal lives can remain a priority while they keep making an impact for the company, their clients and their careers,” said Eric Clark, Chief Digital & Strategy Officer, NTT DATA Services. “We believe employers have an increasing responsibility to look out for the whole person. NTT DATA is on a mission to empower our workforce and clients as they go from the great resignation to the great transformation.”
Edited by
Luke Bellos
