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HP and Forrester Study IT Operational Challenges in a Hybrid World


This morning, my Future of Work News colleague Greg Tavarez covered new solutions and PC accessories from HP. (Read his article here.) In it, Tavarez described how there are currently more preferences among knowledge workers for flexible environments (i.e. workplace hybridity, to put it one way) than for traditional, on-prem-only styles of work. This, per Tavarez, “underscores the evolving nature of work in the modern era.”

Well said.

Speaking of HP, the company also recently commissioned a valuable study (conducted by Forrester Consulting) titled “ Mastering Endpoint Security In A Hybrid World.” This, as a series of findings and also a thought leadership paper, highlights the great needs for companies to adopt always-on endpoint management in order to cater to workers’ expanding office-anywhere environments.

“Increasingly dispersed global workforces,” as the study put it. (The study which, by the way, surveyed 312 total IT and security decision-makers.)

Here are the top takeaways:

  • The core topics ranged from struggles to balance asset management, to user experience assurance and risk management factors, as well as device lifecycle demands, data protection, and investments imperative for efficient security.
  • Of the aforementioned topics, 60% deemed data security to be a top challenge, whereas 55% believed it to be keeping up with software on remote devices and maximizing the accuracy of asset databases.
  • 72% of companies surveyed currently have a hybrid working model, with 75% of respondents reporting that the shift to remote and hybrid working models has magnified IT operational challenges.
  • 67% of respondents said that ensuring secure, continuous communication with remote endpoints is another big-time concern.

Per Dr. Ian Pratt, Global Head of Security for Personal Systems at HP:

“The flexibility of being able to work and hire employees all over the world is one of the many benefits of living in a digital economy. Yet as the workplace evolves, security must too. To offer secure, efficient, and user-friendly IT experiences in the future, companies will need an always-on endpoint management infrastructure that can support this new way of working.”

The study in full can be found here.

Edited by Greg Tavarez
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